Ricky king konzerte 202012/21/2023 ![]() My event has been canceled, postponed, rescheduled, or moved, but I did not receive a notification. You can also find a comprehensive list of events with status and scheduling changes on our Event Status Update page. For the most up-to-date information regarding schedule changes and any credit and/or refund options, please sign into your online account, then select your event. ![]() If the Event Organizer changes the status of an event, we will send you a notification. ![]() Where can I find the status of my event and tickets? Please see “Figuring Out Your Order Eligibility,” below, and our Purchase Policy, for more information. * Special rules apply to certain kinds of tickets (including transfer tickets and tickets you purchased but then resold). Please see our Purchase Policy for more information. If that is the case, we will notify you of those options. If an event is canceled, no action is required to obtain a refund we will issue a refund to the original method of payment used at time of purchase, once funds are received from the Event Organizer (exceptions include MLB games and the US Open).* In some instances, the Event Organizer may give you the option to request a refund, or the option to choose between a refund or a credit. What does it mean if my event is canceled? See our Purchase Policy for more information. Please note that any refund and/or credit policies are determined on an event-by-event basis by the Event Organizers, and may be subject to limitations set by the Event Organizer. In some instances, the Event Organizer may give you the option to request a refund, or the option to choose between a refund or a credit. If an event is rescheduled or moved, your tickets (including any upgrades or add-ons, such as parking) are still valid for the new date and no further action is required. What does it mean if my event is rescheduled or moved? Also, in some instances, the Event Organizer may give you the option to request a refund, or the option to choose between a refund or a credit. When the Event Organizer cancels or reschedules the event, we’ll notify you of the new status and explain your options. If an event has been postponed, it means the Event Organizer is still working to determine whether the event will be rescheduled or canceled in the meantime, your tickets (including any updates or add-ons, such as parking) are still valid and no further action is required. What You Need to Know About Your Event Status What does it mean if my event is postponed? You should read those policies carefully before choosing any refund or credit option. The below FAQs are subject to-and any request for a refund or credit is governed by-our Terms of Use, Purchase Policy, and the Terms Regarding Certain Canceled, Rescheduled and Postponed Events (COVID-19). As always, the best source of up-to-date information about your event is in your Ticketmaster account, and our Purchase Policy details the policies applicable to events that have been canceled, postponed, rescheduled, or moved. For your convenience, we have gathered, below, a list of answers to questions you might have about COVID-19 impacted events.
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